Why choose The Tess Group?TESS-Vacancies

  • In house recruitment team
  • On employer site delivery
  • Expert trainers
  • Our focus is on saving you money

We can deliver Apprenticeships all across the country, in a variety of subjects and have a success rate of over 80%.

Our in-house recruitment team can help find the right candidate for you and our team of expert trainers are able to deliver the training on site; when it is convenient for you & your business.

We can also help with fully funded Maths & English training – click here to read more

Please see below our core Apprenticeship subjects, we can deliver many more and can adapt to your needs; so get in touch today. 


Levels Explained:

Level Known as Equivalent to
2 Intermediate Level Apprenticeship GCSE’s
3 Advanced Level Apprenticeship A Levels
4 Higher Apprenticeship First year of undergraduate degree
5 Higher Apprenticeship Second year of undergraduate degree


View Customer Service Apprenticeships

Course Summary Our customer service apprenticeships provide learners with skills in customer service, communication, team working and the ability to improve own learning and performance.
Ideal Job Roles Customer Service Trainee, Assistant, Representative or Agent. Any job role in which Customer Service Skills complement technical skills.
Benefits to Employer Customer Service Skills are transferable to all industries and at the heart of a successful business.
Benefits to Apprentice The learner obtains valuable Customer Service Skills and knowledge, plus qualifications in English and Maths where applicable.


View Business Administration Apprenticeships

Course Summary Our Business Administration Apprenticeships give learners the skills to carry out tasks depending on the duties required; which need strong sense of responsibility, accuracy and attention to detail.
Ideal Job Roles Administrator/Business Support Office, Office Junior, Receptionist Junior, Personal Assistant
Benefits to Employer Administrational tasks are key to the everyday running of the business and can help build teams effectiveness to complete actions
Benefits to Apprentice The learner gains valuable experience working in a team to handle various tasks, plus qualifications in English, Maths and ICT where applicable.


View IT Apprenticeships

Course Summary This Apprenticeship provides the apprentice with the competence, skills and knowledge to work effectively and efficiently with IT systems, communication and productivity tools and software applications.
Ideal Job Roles IT Clerk, Data Administer, Web Technician, Digital Assistant
Benefits to Employer IT is an ever-growing industry where skills are expanding every day, including the use of social media
Benefits to Apprentice The apprentice will gain experience with the creation and amendment of many types of formatted information including documents, diagrams, spreadsheets and presentations. It also includes maintaining simple websites, using the internet to find and exchange information and using social media to disseminate information.


View Leadership and Management Apprenticeships

Course Summary The Intermediate Level Management Apprenticeship involves supporting organisational objectives through a wide range of functions, including: monitoring work, giving feedback, briefing teams, supporting team members, resolving problems, procuring supplies, project management and delivering and improving customer service.
Ideal Job Roles Team Leader, Section Leader, Floor Manager, Helpdesk Manager, Trainee Supervisor, Team Co-ordinator.
Benefits to Employer Businesses and organisations all over the country need top managers and team leaders to help them be successful.
Benefits to Apprentice The learner will develop skills to include planning, allocating and monitoring the work of a team, supporting team members, managing conflict, resolving problems, project management, agreeing budgets and managing customer service.


View Sales Apprenticeships

Course Summary The course involves meeting people, building relationships, addressing challenges, being creative in offering solutions and thinking independently.
Ideal Job Roles Trainee Sales Advisor, Telesales Operator, Junior Sales Executive.
Benefits to Employer Learners will assist with promoting as many of your company’s products and services as possible, while taking into consideration the interests of your clients.
Benefits to Apprentice These skills are relevant to many aspects of daily lives, selling isn’t just a business skill; it’s also a valuable life skill that could help the learner in many circumstances.

View Retail Apprenticeships

Course Summary The retail course can cover a host of businesses, from market stalls and independent shops to national chains and large superstores.
Ideal Job Roles Sales Assistant, Stockroom Assistant, Beauty Consultant, Visual Merchandiser, Fresh food Counter Assistant
Benefits to Employer Depending upon your business, the learner could be assisting customers on the sales floor of a high street store or handling their purchases, to arranging displays or stock handling.
Benefits to Apprentice The skills gained from the Retail Apprenticeship are transferable to all retail companies. With a young workforce, the UK’s retail sector is vibrant and offers many opportunities for early career progression.

View Security Apprenticeships

Course Summary There are several pathways that cover the following sub-sectors: static and patrol guarding, events security, door supervision, retail security, reception duties, and CCTV operation.
Ideal Job Roles Door Supervisor, CCTV Operator, Security Officer
Benefits to Employer The security industry is experiencing steady growth, where an apprenticeship can help support your in-house security team.
Benefits to Apprentice The learner will be able to assess different situations and the confidence to act when necessary. At the same time, they’ll learn the importance of keeping accurate records and handling key documents.

View Warehouse Apprenticeships

Course Summary This Apprenticeship deals with the movement and storage of goods, and is an essential part of logistics operations.
Ideal Job Roles Warehouse Operative
Benefits to Employer The learner can help manage stock; audit inventory; keep equipment in good working order; process returned goods; or manage the receipt, storage and dispatch of goods.
Benefits to Apprentice As a Warehousing and Storage apprentice, they will learn skills in operating specialist machinery to get things onto – and down from – high storage spaces; learn about keeping some goods at low temperatures; and improve spacial awareness, so that they can quickly and efficiently load objects of different shapes and sizes.





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