Team Leader/Supervisor

Our Team Leader/Supervisor course is created to prepare you with the leadership and management skills you will need to help you develop within your business. All of the skills you will learn within this course will help you to be able to apply it in many different types of business environments, after you have undertaken this course you will have the understanding to be able to lead a team efficiently, whilst applying the knowledge you have gained in a real work place environment,

Who’s it for?

This role is suitable for any professional wishing to take this first steps into management, or anyone who already has little management experience wishing to develop within the industry.

Occupants that may wish to undertake this apprenticeship:

  • Supervisor
  • Team Leader
  • Project Officer
  • Shift Supervisor
  • Foreperson
  • Shift Manager
Level, Duration & Entry Requirements 

After completing this apprenticeship for a 12 month period you will gain a Level 3 Team Leader/Supervisor Apprenticeship certificate. Entry requirements will be decided by each employer, but typically 5 GCSE’s at C or higher.

Levy Cost: £5000

Key Responsibilities
  • Planning and monitoring workloads and resources
  • Supporting, managing and developing team members,
  • Delivering operational plans and resolving problems
  • Managing projects
  • Building relationships internally and
    externally
What You’ll Be Learning

Within all of our apprenticeships you will be receiving both on-the job and off-the job training. Throughout this you will be learning a various amount of different skills that can be applied within your work place.

You will be learning team management principles, such as team dynamics, motivation and managing resources and workloads to be able to be manage a team efficiently without any of your team falling behind on work. You’ll learn important leadership techniques that will help you to be able to manage your team efficiently. This includes things such as coaching, decision making, role modelling and managing change. Performance management, this includes absence management, conducting appraisals as well as setting goals and objectives, this is an important skill to learn as management and you need to know how to direct your team to their best standard. You’ll be learning the skills of relationship management, this includes learning about negotiation and networking skills, as well as customer and stakeholder management, this skill will help you build yourself within your career, which will help you meet clients and create friendships with other businesses. Communication, which within management, is a key asset. You’ll be developing skills which include active listening, chairing meetings, presentation, and digital, verbal and written communication skills. Within being a Team Leader it is vital that you treat every member of your team the same way, no matter who they are. Due to this you will be learning about human resources and legal requirements. This will include equality, diversity and inclusion. You’ll be taught on operational and project management. This includes prioritisation, planning, collecting and analysing and using data and risk management. Finally you’ll be learning financial management, this includes, controlling budgets, delivering value for money and governance and compliance.

Improvement Practitioner

Improvement Practitioner managers are there to help with any issues, swiftly and efficiently. They use a blend of Lean and Six Sigma to identify and lead the delivery of change across organisational functions. They can also help with any reoccurring issues with require and in-depth analysis, and also help supporting larger projects.

Who’s it for?

This role is suitable for someone wanting to train in a role to help develop their business in new and exciting ways. The ideal applicant will have a passion for solving problems to their best standard. They shall aspire to be confident in coaching teams, and project management, whilst taking their own initiative. Improvement practitioners can be found in all sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc

Level, Duration & Entry Requirements 

After undertaking this apprenticeship for a 14 month period you will then gain a Improvement Practitioner Level 4 certificate. Entry requirements will be decided by each employer, but typically 5 GCSE’s at C or higher.

Levy Cost: £6000

Key Responsibilities
  • Identifying potential opportunities, diagnosing issues, proposing solutions and implementing changes and controls
  • Coaching teams and sharing best practice
  • When leading projects they may manage small teams ensuring motivation and momentum, and be responsible for the successful
What You’ll Be Learning

Within all of our apprenticeships you will be receiving both on-the job and off-the job training. Throughout this you will be learning a various amount of different skills that can be applied within your work place.

You will be learning team formation and leadership which applies to decision making techniques, such as consensus, authority rule and majority rule. Project management skills which are business case, risk analysis, management, toll-gate reviews and the work breakdown structure. You will be in charge of smaller projects, and occasionally larger scale ones, due to this the Improvement Practitioner will be learning things such as presentation and reporting, which includes learning how to create presentation templates, message mapping and case for change. You’ll be training to learn change management, which involves stakeholder identification, analysis and management as well as business value of Lean and Six Sigma improvement methods, practical problem solving and defining Measure Analyse Improve Control. The leaner will need to be dedicated to their study as this programme involves learning more intricate things such as the Y=f(x) equation. You will cover problem definition which involves cost of poor quality and problem analysis modules such as Is/Is Not. Process mapping and analysis where you will learn about swim lane, the value stream map and performance metrics. You will learn about data analysis, these are basic tools in which you may already know, such as spreadsheets and pivot table analysis and important statistical analysis software. You will become very familiar with root cause analysis problems such as key principles like system, failure modes, and learning how to identify the verified cause.

Associate Project Manager

Every project needs to be managed efficiently so ensure its success. An associate project manager is trained to know what needs to be achieved to do this. They will knows the specifics as to how long it’ll take to carry out, how it will be carried out to it’s best ability, and how much it will all cost. They work with the project team to achieve the acquired outcomes. Associate project managers will need to utilise their skills to their full advantage, as they will be running an entire operation with many people looking to them for guidance.

Who’s it for?

This apprenticeship is suitable for anyone already in leadership roles, alternatively somebody already in a project management role, wishing to learn more about their job to carry it out to the highest standard.

Level, Duration & Entry Requirements 

After undertaking this 24 month course you will then obtain a Level 4 Associate Project Manager certificate. Entry requirements are set by employers, typically candidates will have a grade C or above in at least 5 GCSE’s and hold a minimum of 48 UCAS points.

Levy Cost: £9000

Key Responsibilities
  • Understanding the principles of project management
  • Using Agile
  • Working with business case budget and cost control
  • Planning, risk and quality
  • Leading projects
  • Communicating and stakeholder management
What You’ll Be Learning

Within all of our apprenticeships you will be receiving both on-the job and off-the job training. Throughout this you will be learning a various amount of different skills that can be applied within your work place.

During your time on this apprenticeship you will learn project management principles, this includes business cases, objectives, delivery, lessons learnt, project plans, reviews and scope and scheduling. These skills will help you with running your team efficiently. Governance and stakeholder management such as organisational structures and responsibilities and stakeholder perspectives, interests and influence. Leadership and communications including vision and values, collaboration, motivation, team management, conflict resolution and negotiating skills, these skills are a vital part of Associate Project Manager, as running a team fairly and making sure everyone is happy will ensure your team and project runs smoothly. You will be trained on financial management including benefits management, budgets, cost control and performance tracking and management, this is very important within the role as you will be handling costs and budgets for each project, so therefore it is vital that these are completed to the highest standard. Resource and quality management including resource analysis, allocation and acceptance, quality assurance, improvements and standards. You will learn about risk and issue management including identifying and prioritising threats and opportunities, mitigating and minimising impacts and optimising benefits. Finally, contract management and procurement which is including nature of contracts, procurement processes and legal and ethical principles.

 

Operations/Departmental Manager

A operations and departmental manager is someone who manages teams and projects, they help achieve departmental goals and objectives as part of the organisations strategy. They can work in the private, public or third sector to any sized organisation, the specifics of this job can vary, but the skills and knowledge will be the same.

Who’s it for?

This apprenticeship accountable for people already in managing roles, such as senior managers and directors.

Level, Duration & Entry Requirements 

After undertaking this 24 month course you will then obtain a Level 5 Operations/Departmental manager certificate. Entry requirements are set by employers, typically candidates will have a grade C or above in at least 5 GCSE’s and hold a minimum of 48 UCAS points.

Levy Fund: £9000

Key Responsibilities
  • Creating and delivering operational plans
  • Managing projects
  • Leading and managing teams
  • Managing change, financial and resource management
  • Talent management
  • Coaching and mentoring
What You’ll Be Learning

During your time on this apprenticeship you will learn operational management principles including operational planning, contingency planning and continuous improvement, which will help you to continue to learn and develop even when the apprenticeship is over. Business management principles including business development, business finance, sales and marketing. It’s important that you have an understanding of each sector to your business, as you will be in charge of all operations, so therefore its vital to have a complete understanding of this.You will learn about what project management includes. Subjects involved are business change, prioritisation techniques and time, resource and risk management. Performance management including achieving targets, delivering objectives and setting KPIs. Leadership and management techniques such as including coaching and mentoring, delegation, decision making, recruitment and problem solving. You will have an understanding of relationship management including negotiation and networking skills. Partner, stakeholder and supplier management. Finally, communications, which may seem like the basics that you already know, but this apprenticeship will ensure you can do them all to the highest professional standard. Including active listening, interpersonal skills, report writing and digital, verbal, non-verbal and written communication skills.