Our L&D Courses


Leadership Solutions

Do you want to develop your team to be leaders?

At The Tess Group we can offer you an astounding variety of excellent award-winning training that is made to turn your people into the leaders they were meant to be. If that sounds like something you’d be interested in, check out what we can teach.

Our subjects include:

  • How to be inspirational
  • Change Management
  • Problem Solving
  • Coaching & Feedback
  • Performance Management
  • Commercial Awareness
  • Finance for non-finance managers
  • Developing your leadership style
  • HR related training & employment law
  • New to leadership
  • Communication skills as a leader
  • Belbin

Sales Solutions

Your sales department are the people that grow your business and with our L&D Sales Solution you can be sure that your team is at the forefront of the business – we transform your people into the ambassadors you always dreamed they’d become with fresh, unique and forward thinking sales training.

Our innovative Sales Solution can be tailored to whatever level of sales you require and weaves in the psychology behind buying, and the buyer’s cycle.

  • How to account manage
  • Business development programmes
  • Telephone account management programmes

Customer Engagement & Experience Solutions

With the bespoke customer service qualifications we can offer, you can ensure your team is cool, calm and collected in any situation; we will develop your people and find out exactly the kind of team member they are and how they can turn any situation into a win for your business.

Want to develop your people’s customer service skills?

Here’s some of the subjects we can help with:

  • Communications styles and techniques
  • Telephone skills
  • How to be proactive
  • Field sales programme
  • How to effectively network
  • Negotiation training
  • Problem solving
  • Understanding diversity
  • Disability awareness

Mindset & Wellbeing

At The Tess Group we have our very own team of specialist NLP practitioners, which means that we are at the forefront of the employee wellbeing and wellbeing in the workplace conversation; all of our training is at the highest standard and we take special care to ensure that your people are aware of everything that is relevant in your industry.

The training we provide gives those in your organisation the skills and understanding to make well-being a reality – our course content reflects the fact that lasting change has to come from within.

Our role is to share what we know with the people who can really make a difference in your organisation.

Types of course we offer:

  • Stress management
  • Resilience training
  • Health & fitness
  • Life skills
  • Dignity at work
  • Diversity Training
  • Disability awareness
  • Workplace health

Empower your people with innovative training


Academy & Consultancy

Our partnership academy & consultancy approaches provide you with the ability to grow, nurture and develop your people capability faster than the competition with a blend of options; which in turn impacts your future business growth.

This could be through:

Leadership Academy

To develop a leadership & performance culture across your entire business, or a specific module focused on one key facet of leadership and management we have a proven track record and the expertise & capability to work in partnership with you to deliver a world-class tailored solution.

Coaching Academy

To develop a leadership & performance culture across your entire business, or a specific module focused on one key facet of leadership and management we have a proven track record and the expertise & capability to work in partnership with you to deliver a world-class tailored solution.

Sales Academy

To develop a leadership & performance culture across your entire business, or a specific module focused on one key facet of leadership and management we have a proven track record and the expertise & capability to work in partnership with you to deliver a world-class tailored solution.

Customer Service Academy

To develop a leadership & performance culture across your entire business, or a specific module focused on one key facet of leadership and management we have a proven track record and the expertise & capability to work in partnership with you to deliver a world-class tailored solution.

Bespoke Courses:
Fancy something unique?



Programme Design & Course Planning

We offer a partnership approach to design in-house, tailor-made courses that are bespoke to your business. We can work with your training & learning and development teams in a number of ways; to help shape the scope of the training with the project sponsors and key stakeholders – right down to the final details.

We can help you with:

  • Working title for the course
  • Agreeing business outcomes
  • Key learning objectives
  • Target audience
  • Each module headers
  • Each section mapped out in a logical sequence
  • Creating trainer guides
  • Developing learner materials
  • Design of group activities
  • Pilot training sessions
  • Embedded engagement
  • Ice breakers
  • Course closers
  • Skills to delivering the training
  • Training challenges
  • Evaluation of training



There are many ways to learn with The Tess Group


Do you want to know more?

28 Queensbridge, Rushmills, Northampton, NN4 7BF

safetrained-logo-01