There are hundreds of articles online on how an interviewee can do well, but not many on how the interviewer can better themselves. Being a skilled interviewer who makes the candidate feel welcomed, as well as gaining useful information and representing the company in a positive way is very important, and will help you hire the best candidate possible. In this article I will be helping you to become the best interviewer you are able to be.
Its important to be prepared when interviewing someone, this is so you look professional. You’re representing the company so it’s vital that you make a good first impression. Even if the dress code for your business is casual, you must look like you have put effort in, so the interviewee understands that your business takes itself seriously, it’s also reassuring for the applicant to see that you put the same amount of effort in as they have.
You should have all of the key paper work that you need during the interview, whether this be their CV, the questions that you’ll be asking, job responsibilities or just a piece of paper to write down important information or questions that the candidate has.
Preparing what questions you’re going to ask your candidate is a key part. You need to ensure that you have each question written down as you can’t rely on your memory. Writing questions for interviews can be tricky, its important that you ask the right questions relating to the job title and the business. Avoid asking double-barrelled questions. This could throw the interviewee off and they may end up only answering one. Keep your questions short and clear. By doing this you’re giving the interviewee a chance to elaborate on the question if necessary. Don’t ask questions that are biased. Any good interview is neutral, it should allow the candidate to be able you express their own opinion and give their take on the issue. No questions you ask should influence their opinion. Finally, make sure your questions are consistent. Ask every candidate the same questions, this will help when you’re comparing each person you’ve interviewed.
Making the Candidate Comfortable
Making sure your candidate is comfortable is an important part. Not only are they trying to impress you, but you need to impress them. If they don’t feel welcomed and and comfortable if they’re successful it might give them second thoughts on joining the company. When you’ve welcomed the interviewee in, offer them a beverage, whether that be a glass of water or a coffee. This will help them relax and settle into the interview which will give you a more accurate demonstration of what they’re like. Make sure before the interview they know all of the key information, such as time, date and location. Learn about the candidate. Take time to look through their CV, maybe have a browse through social media accounts such as LinkedIn, this will help you have an understanding of them, and can help you relate the questions to their career, making them feel more at ease. Be conversational with them. An interview is an exchange of information between two people. By making it more relaxed like a conversation it will settle a lot of nerves on their part. Ask the candidate how they are upon arrival, and continue to be polite and kind, but don’t get too chummy as this could result in you hiring them because you like them as a person, but not because they’re qualified to do the job. Be sure your tone of voice is appropriate and professional, whilst also being welcoming. Articulately describe the company and the job to the client, so there is no confusion with either party, but polite enough so they don’t feel intimidated.
Non Verbal/Verbal Skills
The way you present yourself will be a big factor on how the candidate is feeling. You should treat your mannerisms and your body language the same that you would if you were the one being interviewed. Maintaining eye contact is extremely important. The appropriate amount of eye contact shows that you’re listening, interested and appreciative of the candidates time. Poor eye contact is considered disrespectful and translates into the interviewer being disinterested. You need to ensure your body language is welcoming and inviting.
The wait for a candidate after an interview is the most daunting few days. Especially if the company that they applied for never gets back to them. This helps extending a professional courtesy and gives the interview process closure. Always follow up a candidate. After an interview make the interviewee aware that you will be getting back to them, whether they have the position or not. Do not leave them waiting around unsure of if you’ll be ringing back or not. You could either get back to them with a phone call or email.