Role profile & what you will learn

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. 

Details of program

This apprenticeship usually takes 12 months to complete during which you will participate in training, development and on-going review activities. This apprenticeship covers the professional behaviours, knowledge and skills that are required of a Business Administrator. Some of these include:

  • Knowledge of the organisation
  • Stakeholders
  • Relevant regulation
  • Policies
  • Business fundamentals
  • IT
  • Record & document production
  • Interpersonal skills
  • Professionalism
  • adaptability
  • Managing performance

Duration: 12 – 18 months

Delivery Options:

Online ☑️

Face to face ☑️

Combination of both☑️

Start dates: Monthly

Assessment Gateway

After a minimum of 12 months on programme, at the assessment gateway your employer will make the decision that you are ready to undertake the end point assessment
Before going forward for end point assessment, you must have:

  • Achieved Level 2 English, maths (if not held)
  • Completed Project
  • Portfolio
  • Met the set skills, knowledge and behaviours of the standard
  • Achieved 20% off the job requirement

End Point Assessment

Following successful completion of the Gateway, you will proceed to end point assessment (EPA).
The EPA is undertaken by an independent assessment organisation.
The End Point assessment components are:

  • Knowledge test
  • Portfolio based interview
  • Project presentation

All components of the end point assessment must be completed and an end point assessment grade
will be determined by the end point assessor.

Are you interested in the Business Admin apprenticeship?

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