Role Profile & What you will learn

Improvement Leaders are responsible for developing improvement strategy, providing leadership in improvement for the business and for coaching and supporting Improvement Specialists in advanced analysis. The Improvement Leader typically reports to Board members or Heads of Department and manages (directly and/or matrix) a team of Improvement Specialists, who deploy the strategy, and lead improvement projects.  They work closely with all functions of the business to support the setting and achievement of business goals, often accountable for Improvement activities within the largest-scale and highest priority programmes of work. For example, they may develop top-level Value Stream Maps to identify improvement opportunities that are then scoped into projects to be delivered by Improvement Specialists or they may design new products/processes/services. The role is typically office-based but involves working wherever their improvement activities are focussed for example they could be working on the shop floor or at customer/supplier premises.

Details of program

This apprenticeship usually takes 18 – 24 months to complete during which you will participate in training, development and on-going review activities. This apprenticeship covers the professional behaviours, knowledge and skills that are required of an Improvement Leader.

Typical roles & responsibility:

  • Developing Improvement strategy and providing leadership in improvement for the business
  • Developing processes and resources to support improvement strategy deployment such as guidance for structured project reviews
  • Training, coaching and mentoring Improvement Specialists and senior stakeholders
  • Designing and sourcing training solutions for the business
  • Leading large-scale, complex Improvement activities
  • Managing a team of Improvement Specialists


Improvement Leaders have high-level expertise in Lean, Six Sigma, Project and Change management and are recognised as the specialists in leading improvement strategy.


Roles are commonly found in all industry sectors and functions including Automotive, Pharmaceutical, Telecommunication, Retail, Finance, Food, Drink, Travel and Leisure. Job titles associated with the Improvement Leader occupation include, but are not limited to: Lean Master, Senior Lean Leader, Senior Navigator, Lean Six Sigma Master Black Belt, Senior Consultant.

Duration: 18 – 24 months

Delivery Options:

Online ☑️

Face to face ☑️

Combination of both☑️

Start dates: Monthly

Assessment Gateway

After a minimum of 18 – 24 months on programme, at the assessment gateway your employer will make the decision that you are ready to undertake the end point assessment
Before going forward for end point assessment, you must have:

  • English/maths Level 2
  • Portfolio of evidence
  • Employer satisfied apprentice is consistently working at, or above, the level of the occupational standard
  • 20% off the job training

End Point Assessment

Following successful completion of the Gateway, you will proceed to end point assessment (EPA).
The EPA is undertaken by an independent assessment organisation.
The End Point assessment components are:

  • Professional discussion, underpinned by portfolio of evidence
  • Dissertation, presentation and questioning

Both components of the end point assessment must be completed and an end point assessment grade
will be determined by the end point assessor.

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