Key Information

Number of Learners

Must be a minimum of 1 learner on the course

Start Date



Fully Funded in certain geographic regions of funding, subject to
availability and eligibility.


Learners must be over 19 and have the right to work in the UK


Online or paper-based

Course Length

10 Weeks

Level 2 Certificate in Understanding Working with People with Mental Health Needs

1 in 4 people will experience a mental health problem every year in England. This online course in Understanding Working with People with Mental Health Needs will give you a better understanding of care and support for those with mental health problems. You’ll learn about the role of the mental health worker, the processes and approaches involved in care and how to support people who are experiencing mental ill-health. The qualification will help to develop your understanding of duty of care and the different treatment options that are available for mental health problems.

Course Content:

  • Gain skills and understanding to improve the experiences of service users
  • Understand the importance of duty of care in adult health and social care
  • Understand the role of the mental health worker
  • Learn the correct approach to care and management

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