Be Inspired

Skills Support for the Workforce (SSW) is a programme developed to upskill employees within small and medium-sized enterprises (SMEs) in Stoke and Staffordshire.The programme provides recognised accredited qualifications and bespoke training courses to enhance  employees’ skills, increase the competitiveness of  businesses and boost the local economy.

The TESS Group is part of Serco’s network of expert organisations chosen to deliver the SSW programme. SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency.

Project Better Energy is a multi-award winning group of companies specialising in the renewable energy sector. We are proud to have worked with them on a successful training programme. It was identified that leadership training was a key focus for 2020. 

Management level 3 units were selected for learners with the Training Needs Analysis focusing on the need for developing management skills. 
The funded units were:

  • Manage conflict with a team
  • Chair and lead meetings
  • Contribute to the improvement of business performance

Group training workshops took place first, with the follow up of 121 coaching sessions to embed the training. Training has helped to help overcome challenges within the business through improved communication, and toolkits that can be used everyday such as coaching models ILED. 

There has been a great knowledge and insight to support learners in their role, this includes day to day operational processes and how to conduct themselves. The training was interactive and split into groups to work around business needs and focus on specific role needs.
121 coaching is now taking place which helps to support learning in place, and how we can apply the communication skills learnt during the current pandemic.  

Trainer Andy says: “The learners were highly engaged and took part in group activities. Some activities that went down well were Gaining Commitment, Strategic Alignment theory and Performance Management Checklist”

Trainer Stephanie says: “Working with the learners to embed what they have learnt and put things in practice has been really rewarding to see the impact of the training”

Learners will now be embarking on a new learning journey and starting Apprenticeship standard programmes with us for 2020/2021 and beyond. 

If you are interested in accessing Skills Support for the Workforce funding for your business please contact us today on