Key Information

Number of Learners

Must be a minimum of 1 learner on the course

Start Date



Fully Funded in certain geographic regions of funding, subject to
availability and eligibility.


Learners must be over 16 and have the right to work in the UK


Via Zoom or face to face dependant on needs

Course Length

7 months

NCFE Level 2 Diploma in Business Administration

  • Communication in a Business Environment
  • Understand Employer Organisations
  • Principles of providing administration services
  • Principles of business document production and information management
  • Manage personal performance and development
  • Develop Working Relationships with Colleagues
  • Store and Retrieve information
  • Handle mail
  • Collate and report data
  • Provide administration support for meetings
  • Deliver customer service
  • Principles of team leading

Level 2 Diploma in Business Administration aims to develop learners’ knowledge and skills in carrying out a range of administrative and business support functions. The objective of this qualification is to develop and accredit learners’ competence in a wide range of administrative duties.

Skills and knowledge developed can be applied to a number of industries and job roles. The objectives of this qualification are to help learners:

  • develop the skills and qualities valued in employees by employers
  • understand and work on their strengths and weaknesses as a business administrator

This qualification is designed for learners aged 16 and above who are working in or looking to work in a business administration role or similar. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.

Progression Routes

What are the Progression Routes after the course is finished?

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