Skills Support for the Workforce (SSW) is a programme developed to upskill employees within small and medium-sized enterprises (SMEs) in Nottinghamshire. The programme provides recognised accredited qualifications and bespoke training courses to enhance  employees’ skills, increase the competitiveness of  businesses and boost the local economy.

The Tess Group is part of Serco’s network of expert organisations chosen to deliver the SSW programme. SSW is co-financed by the European Social Fund and the Education and Skills Funding Agency.

Nottinghamshire County Cricket Club is one of eighteen First-Class county clubs within the domestic cricket structure of England and Wales. It represents the historic county of Nottinghamshire. The club’s limited-overs team is called the Notts Outlaws. The county club was founded in 1841, although teams had played First-Class cricket under the Nottinghamshire name since 1835. 

The club has always held First-Class status. Nottinghamshire have competed in the County Championship since the official start of the competition in 1890 and have played in every top-level domestic cricket competition in England.  The club plays most of its home games at Trent Bridge cricket ground in West Bridgford, Nottingham, which is also a venue for international cricket. The club has played matches at numerous other venues in the county.

Working within an event industry presents challenges in relation to recruitment and with regards the seasonal nature of the event schedule. There is the added element of a continuous focus on safety and improving the experience. The club is competing with other sporting venues for membership, season tickets and event attendance – and generally for attention alongside a wide spectrum of other forms of leisure. COVID-19 has of course presented a new and unique set of challenges as an events venue in recent months. The club is also tasked with increasing participation in the sport of cricket throughout Nottinghamshire.  

It was identified that there is a group of emerging talent at the club that hadn’t had formal leadership training and for whom support in key areas such as communication would be beneficial. L2 and L3 leadership units were selected for 12 learners with the TNA focusing on the need for developing management skills. The funded units were:

  • Lead and manage a team L2
  • Principles of team leading L2
  • Manage conflict within a team L3
  • Manage team performance L3
  • Manage individuals performance L3

We conducted two training workshops, giving us the opportunity to cover the subject matters that resonated most. We were able to map the learning objectives to their context and learning requirements. We provided a number of methodologies & frameworks which they were able to successfully use immediately after the first session. We spent considerable time on emotional intelligence, including a cognitive fallacy quiz which particularly popular by enabling the learners to understand why people behave as they do. The group took part in Right v Right exercises, giving them the opportunity to look at doing the right thing as well as using management techniques in order to answer the questions in the workbook. 

Trainer Andy says: “I really enjoyed working with this group. There hadn’t been large amounts of activity prior to this as they were initially wary, but soon demonstrated they have the right attitude with being open to learning and engaged in all the activities really well.”

Trainer Martin says: “The workshops were highly interactive and the groups engaged well. We started to look at coaching and are now in a position to complete the coaching elements after the disruption of COVID-19.”

Helen from NCCC says: “We want to continue the work in developing not only our leaders, but the whole business for 2020 and beyond.”

NCCC would like to continue to take part in training and are currently considering leadership apprenticeships with our levy.  

If you would like to hear more about our ESF funding or Apprenticeships please contact us today on 01604 210500 /